---
title: "How to Send Secure Messages to Doctors"
url: "https://help.pepcare.com/en/article/how-to-send-secure-messages-to-doctors"
language: "en"
last_updated: "2025-07-01T01:50:13.730Z"
---

# How to Send Secure Messages to Doctors

PepCare makes communication with your doctors easy, flexible, and secure. Whether you want to follow up on a virtual evaluation, ask a quick question, or share progress updates, PepCare’s secure messaging feature lets you connect from multiple touchpoints in your account.

### Where to Access Secure Messaging

There are **four different ways** to send a message to your doctor:

### 1\. **Dashboard > Activities Section**

In your dashboard, scroll down to the **Activities** list. For any item (like referrals, reports, recalls), you’ll see a message icon under the **Action** column. Click it to instantly message the doctor associated with that activity.

![](https://cdn-assets.productfruits.com/943d13ae-64a6-465c-b989-6fe50053d257)

### 2\. **Doctors Tab**

Click the **Doctors** section on the left menu. You’ll see your saved doctors listed as cards. Each card has a **message icon** under their name. Click to open a secure conversation with that provider.

![](https://cdn-assets.productfruits.com/91f08c00-d375-440a-91e6-b80923bd5ec3)

### 3\. **Referrals Page**

From the Dashboard, click on **Referrals**. Each row includes a message icon. Tap it to reach out directly to the doctor tied to that referral.

![](https://cdn-assets.productfruits.com/9f299e5c-2778-4b5e-b2e8-4e0888ba2b7d)

### 4\. **Top Navigation Message Icon**

In the top right corner of your PepCare account, you’ll find a **message icon** next to your profile picture. Clicking this gives you access to all your existing conversations with doctors.

![](https://cdn-assets.productfruits.com/46dabf48-4a17-4c9a-a0a1-f4b3c02bc202)

### Is Messaging Secure?

Absolutely. All messages sent through PepCare are encrypted and transmitted securely. This means your health-related conversations remain private and protected — just as they should be.