---
title: "Messaging Other Providers"
url: "https://help.pepcare.com/en/article/messaging-other-providers"
language: "en"
last_updated: "2025-06-30T21:01:16.601Z"
---

# Messaging Other Providers

Collaborating across practices is a core strength of PepCare. Whether you're co-managing a case or consulting another doctor, you can securely message other providers—right inside the platform.

### **Option 1: Quick Access via Dashboard**

-   From your **Dashboard**, locate close to the profile section.
-   Find the  **message bubble icon** and click it. 
-   This opens a secure message window where you can communicate directly—without navigating away.

🟢 **This is the fastest way to send a provider-to-provider message in just one click.**

![](https://cdn-assets.productfruits.com/226a2e0c-22a5-4afd-804d-74ba68f56840)

### **Option 2: Doctor Management Tab**

-   Go to **Doctor Management** from the left-hand menu.
-   Search for the relevant patient.
-   Click the **three-dot menu (⋯)** under the **Actions** column.
-   Select **“Message”** to open a direct thread with the assigned provider.

This method gives full patient context while enabling seamless collaboration between clinicians.

![](https://cdn-assets.productfruits.com/2dd94990-7913-4c0b-b41b-323683ae8d1c)

### **Option 3: Within Virtual Recall or Referrals**

Messaging options are also available from specific modules like:

-   **Virtual Recall**: Click the ⋯ menu next to the patient to “Message Provider.”
-   **Referrals**: Open a referral case and click the ⋯ icon to send messages related to the case.

![](https://cdn-assets.productfruits.com/1da98ebc-2ccc-4c56-bbc1-eafafcb87171)

![](https://cdn-assets.productfruits.com/7bc6952c-89eb-40b0-8061-41b349a9a94b)