---
title: "Sending Secure Messages to Patients"
url: "https://help.pepcare.com/en/article/sending-secure-messages-to-patients"
language: "en"
last_updated: "2025-06-30T21:02:06.836Z"
---

# Sending Secure Messages to Patients

With PepCare, you can securely message your patients without leaving your dashboard. There are multiple ways to start a conversation—choose whichever works best for your workflow.

**Option 1: Quick Access via Dashboard**

-   From your **Dashboard**, locate close to the profile section.
-   Find the  **message bubble icon** and click it. 
-   This opens a secure message window where you can communicate directly—without navigating away.

This is the fastest way to send a secure message in one click.

![](https://cdn-assets.productfruits.com/c8fc5b7b-0205-4c07-b40c-fd6f16020177)

### **Option 2: Patient Management Tab**

-   Go to **Patient Management** from the left menu.
-   Find the patient you want to message.
-   Click the **three-dot menu (⋯)** under the **Actions** column.
-   Select **“Message”** from the dropdown.

This allows you to view their full profile and message them in context.

![](https://cdn-assets.productfruits.com/ed2734e3-de52-4f50-9453-41956e32e0f7)

### **Option 3: Other Modules**

You’ll also find messaging options integrated within several other modules, such as:

-   **Referrals**: Send a message directly from a referral card.
-   **Virtual Evaluation**: Message patients about their submitted cases.
-   **Virtual Recall**: Follow up on long-term care with secure communication.

Keep an eye out for the **message icon** wherever you work—it’s your shortcut to patient communication.

![](https://cdn-assets.productfruits.com/1b97dbf0-9682-49e9-b8dc-2b61010ddea3)

![](https://cdn-assets.productfruits.com/e3d0b146-78a1-4000-b2cb-03ec79bd2e28)

![](https://cdn-assets.productfruits.com/ba2532fc-e58b-4f31-ad27-be24d2fba798)